Wahoo's Adventure's
Frequently Asked Questions
We Understand You Have Questions; We have Answers!
Most important information i should know
Please leave any valuables (watches, cell phones, jewelry, wallets, etc.) in your car, which will be safely parked at one of our river outposts.
For cooler weather days, Wahoo’s offers top-of-the-line wet suits that can be rented by making a reservation the day prior to your expedition.
Trips go rain or shine!
What should I bring?
- Swimming trunks or quick-dry shorts
- Tevas, Chacos, or old tennis shoes (sandals must have a heel strap)
- Cotton t-shirts are fine on hot days, but are not recommended during colder trips
- Polyester, fleece, polypropylene, or wool materials are great for keeping warm on cold days
- Dry clothes for after your white water adventure, including dry shoes
- Towel to dry off at the end of the day
- Sunscreen to protect your skin
- Sunglasses
- Epipens, insulin, or any medications that should accompany you on your trip — each of our professional guides carries a dry bag or a cooler in which your medications can be stored.
- If you are canoeing or kayaking, be sure to bring your cooler full of eats and drinks – NO GLASS!
What is your tipping policy?
No service charge or gratuity has been added to your expedition. A tip of 15-20+% is customary and certainly appreciated by your hard-working professional whitewater rafting guides.
Are your guides certified in CPR or First Aid?
All Wahoo’s guides are certified in CPR and first aid. For high-adventure rafting trips, guides with certifications such as Wilderness First Responder (WFR), Wilderness First Aid (WFA) and Emergency Medical Technician (EMT) will be provided. An up-to-date comprehensive medical kit accompanies every rafting trip
What is the youngest age accepted on your trips?
People of ALL ages can do trips on the New River in Todd, NC. Families with kids as young as 3 can do the river trip in Elizabethton, TN. The Nolichucky in Erwin, TN is perfect for people as young as 7 to physically well (can hike and paddle) adults.
Can I bring my Dog?
Your dog can join you for your adventure on the New River in Todd, NC
I am Staying in Boone, Blowing Rock, or Asheville. How far away is Wahoo's from where I will be staying?
Please Google the river outpost that you will be attending to the location you will be staying when in the area. Driving time varies greatly. We are located here
Cancellations Happen, we Understand! View our policy!
All Wahoos Trips Go Rain or Shine! No refund due to weather.
For parties of 9 or below
A full refund will be given in the following circumstances:
1) Wahoos cancels your trip or
2) If you cancel on or before 31 days of your trip date and time.
* A 50% refund will be given in the following circumstance: If you cancel between 15 to 30 days of your trip date and time.
* No refund will be given if you cancel within 14 days of your trip date and time.
* Rebookings – if you cancel between 8 to 14 days of your trip date and time, you will be allowed to rebook your trip to a date and time during the current Wahoos season which ends on October 31 of each year.
* If you cancel within 7 days of your bookings, you may rebook within the current season, however, your rebooking will be subject to a rebooking fee.
For Groups bookings (10 or more)
A full refund will be given in the following circumstances:
1) Wahoos cancels your trip or
2) If you cancel at least 45 days before your group trip date and time.
* A 50% refund will be given in the following circumstance: You cancel between 31 to 44 days of your group trip date and time.
* No refund will be given if you cancel on or after 30 days prior to your group trip date and time.
* Rebookings – If you cancel between 15 to 30 days of your group trip date and time, you will be allowed to rebook your trip to a date and time during the current Wahoos season which ends on October 31 of each year.
If you cancel within 14 days of your group booking date and time, you may rebook within the same season, however, your rebooking will be subject to a rebooking fee.
Payments: A $200 deposit is due at the time of booking which is applied to your total group trip fee. 50% of the total group booking fee is due 45 days prior to the group trip date and time. The balance of any trip fee is due 30 days prior to your group trip date and time.
In all cases, Wahoos reserves the right to charge any balance due on your trip fee to the credit card on file at the completion of your trip.
WHAT our customers have to say!
While we would love to continue to tell you about how great our tours are! We will let recent customers tell your more!